Mike Frei

Planning your first climbing trip? Let us guide you! In the Minneapolis area, go to Minnehaha Falls or Stillwater or Big Woods State Park! For Denver area, go to Bear Creek Trail at Lair O the Bear...

Tracking your order with Summit Gear Co. is simple! After placing your order, you’ll receive a confirmation email containing your order number and a tracking link. Click on the link to view the cur...

We offer a variety of shipping options to suit your needs! Standard shipping typically takes 5-7 business days, while expedited shipping can get your gear to you within 2-3 days. For those last-min...

At Summit Gear Co., we stand by the quality of our products. Most of our items come with a one-year warranty against manufacturing defects. If you encounter an issue, please contact our customer se...

We want you to be completely satisfied with your purchase! If you need to return an item, you can do so within 30 days of purchase, provided it’s in its original condition and packaging. To start t...

At Summit Gear Co., we’re passionate about providing you with the best outdoor experience! When you visit our stores, you can expect a warm welcome from our knowledgeable staff, who are fellow outd...

If you've forgotten your password or need to change it for security reasons, resetting your password is easy! Simply go to the Summit Gear Co. login page and click on "Forgot Password?" Enter the e...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...